Open Menu

DAY 1 - THURSDAY MARCH 3rd

8:30 - 9:00

Registration

Coffee and a light breakfast will be served.

9:00 - 9:15

Helle Martens & Ingrid Haug

Welcome to UX2016!

Helle Martens & Ingrid Haug

Conference organizers, UX 2016

Helle and Ingrid welcome you to the Conference. We will introduce you to the conference theme: Emotions and Design and share our thoughts on why this matters in UX. We also present the speakers you will meet at UX2016 and give you a heads up on who's who.

9:15 - 10:05

Gregg Bernstein

Full stories

Gregg Bernstein

Research Manager , WeWork (MailChimp)

As the drivers of products and experiences, we’re fortunate to work with a wealth of information. We rely on the wisdom of our personal and collective experiences, training, and education, and we employ tools to wrangle insights from big data. Yet there’s much strategy and direction to be gained by going beyond wisdom and data. In his talk, UX Research Manager Gregg Bernstein discusses the role of big data and context in user research. He explains how companies must use both to make informed product decisions. 

10:05 - 10:35

Adobe

Thinking Inside the Box

Johan Lopes Helgesson

Team Leader, Adobe

Find out what you need to do to launch your next big idea.
Adobe will share their proven innovation process, which anyone can use to prototype, test and iterate their concept into a useful product.

10:35 - 10:50

Coffee break

A short break for coffee and networking.

10:50 - 11:15

Hans Jørgen Wiberg

Be My Eyes - lend your eyes to the blind

Hans Jørgen Wiberg

CEO, Be My Eyes

Be My Eyes is an app that connects blind people with volunteer helpers from around the world via live video chat. Hans Jørgen Wiberg shares the story about how the app was created, and how a new community has formed between the blind and the seeing.

11:15 - 11:40

Lotte Fast Carlsen

Safe Delivery App

Lotte Fast Carlsen

Heath Manager, Maternity Foundation

The Safe Delivery App is an innovative new mobile training tool that can save the lives of women and newborns. Every day, women die from causes related to pregnancy and childbirth, and 99 % of these deaths are preventable with the care of a skilled birth attendant. The Safe Delivery App teaches birth attendants in developing countries to handle life-threatening complications during childbirth. The app is developed by Maternity Foundation in cooperation with leading researchers from University of Copenhagen and University of Southern Denmark.

11:40 - 12:00

Wallo

Wallo - the bare essentials

Casper Klenz-Kitenge & Joakim Wolff

Founders, Wallo

Wallo was designed for emotions from the outset. It’s embedded in the core offering of this Danish startup: Your photos on Instagram™, printed and framed, ready to hang. Wallo believes that the best user experiences are created by removing layers, between a product and the people that depend on it to get a job done. Not just the end user, but for everyone involved in the customer journey: Less tech, more talk = trustworthy relations that elicit happy, empowered, and loyal users.

12:00 - 13:00

Lunch and networking

13:00 - 14:30

CHOOSE ONE OF THESE IN-DEPTH MASTER CLASSES

Patrizia Bertini

Master Class

Use LEGO Serious Play to boost collective creativity!

Pat Bertini

European Director of Research and Insights, Wipro Digital

UX is a team effort: So many different skills, points of views, and expertise is needed to deliver best-in-class services and products. But to do this a team must function well, with memebers trusting each other and communicating smoothly, overcoming differences and diverse point of views. In this session we'll use LEGO Serious Play to think creatively in groups, share ideas and co-create the next winning experiences.

Adobe

Master Class

A new UX tool

Johan Lopes Helgesson

Team Leader, Adobe

Johan from Adobe offers a workshop about Adobe's new UX tool, Project Comet. There are limited seats (max. 50), and participants are asked to bring their own MAC computer, and to sign up prior to the workshop. More info will be sent out on Monday, Feb. 29th.

14:30 - 15:00

Coffee, cake & Networking

15:00 - 15:30

Miriam Lerkenfeld

User Empathy

Miriam Lerkenfeld

Interaction Designer and Project Developer, Københavns Kommune

The municipality of Copenhagen (kk.dk) is responsible for creating meaningful user experiences for various citizens, companies, and employees. The size of the municipality challenges the relationship between decision makers, developers, and actual users, emphasizing the necessity of combining design and business, and also the need for obtaining and maintaining user empathy across the organisation. 
This session tells the story about how we at kk.dk listen to the needs of our users, and shows how doing this always ensures that the software systems we develop will be user-centred instead of centered around the organisation.

15:30 - 16:00

Damion Bailey

The Magic of Tangibility

Damion Bailey

Senior UX Concept & Design Manager, Bang & Olufsen

Bang & Olufsen is company with a 90 year history of designing magical product experiences. Damien will share selected cases that highlight Bang & Olufsen's approach to not just delivering utility, but also creating emotional connections with the products.

16:00 - 16:45

Alberta Soranzo

Behavioral Design in mobile apps

Alberta Soranzo

Head of Experience Design and Innovation, Tobias & Tobias

Alberta is here to speak about how she has created different kinds of mobile apps, for example an app to help low-income people in South Africa take steps toward financial security and an app helping people in England achieve better health outcomes. Alberta is head of UX at Tobias & Tobias, a digital consultancy firm in London, and a well known UX speaker.

17:00

Goodbye and see you tomorrow!

Hang around for a glass of wine.

18:00

Speakers' Dinner

The evening continues with dinner and drinks at the venue. This is a great chance to talk to the speakers and the other participants in a welcoming and relaxed atmosphere.

DAY 2 - FRIDAY MARCH 4th

8:30 - 9:00

Breakfast and coffee

9:00 - 9:10

Welcome to the 2nd day of the conference

9:10 - 10:00

Jeannie Foulsham

Google: Adapting products to build trust

Jeannie Foulsham

International UX Research Lead, Google Search and Maps

In emerging markets we are adapting our products to build trust by tailoring the fundamentals.
Reliability: How we are making our experiences trustworthy in patchy (or non-existent) connectivity, on phones with very limited storage and RAM etc. Content: Speaking my (local) language, having local content, features that are designed for specific use cases and needs. 

10:00 - 10:30

UsTwo

Honestly, how are you?

Yujin Han and Alana Wood

Design Lead & Product Director, Moodnotes / UsTwo

Moodnotes is a new mobile app that will enable you to track your mood and improve your thought patterns and overall well-being on your mobile phone and Apple watch. Alana and Yujin will share with us the journey towards the current product design and their thoughts on working with feelings and design.

10.30 - 10.45

Coffee break

Fill up on coffee 

10:45 - 11:15

Siri Shadduck

Trust is in our name (but how do we build it into our product?)

Siri Shadduck

UX Analyst, Trustpilot

Siri from the fast-growing Danish company Trustpilot will offer us a look at how they work towards creating a trustworthy product experience by bridging culture and craft. She will share the story of how Trustpilot balances the differing needs of stakeholders, businesses, and users in a way that doesn't sacrifice confidence in the product. 

11:15 - 12:00

Rune Nørager

Deep insights with deep tools

Rune Nørager

Behavioral designer, Designpsykologi™

From the way we engage users in research and conduct product tests to how we analyze and interpret our findings, UX researches can benefit from appreciating the shared human psychological machinery that underlie our every behaviour. With concrete examples, Rune Nørager will demonstrate how design psychological tools can provide powerful insights that often escape the traditional human centered design tool box. We will hear examples from consumer products, medical solutions, physical devices and complex software.

12:00-13:00

Lunch

Lunch break

13:00 - 14:30

CHOOSE ONE OF THESE IN-DEPTH MASTER CLASSES

Gregg Bernstein

Master Class

1 Question, 100 Points

Gregg Bernstein

Research Manager , WeWork (MailChimp)

When it comes to talking about our products, so much happens in a customer interview. With a little planning, an open mind, and some light data analysis, you can use interviews to take your product direction from almost to accurate.
In “1 Question, 100 Points,” WeWork’s UX Research Manager, Gregg Bernstein, leads a simple, participatory workshop that covers what to ask, what to watch for, what to build, and who your audience is.

Thomas Snitker

Master Class

Customer Empowered Business

Thomas Snitker

UX Researcher, LEGO / UserTribe

How do you create value, organizational commitment, space and time for customer involvement in design and development? How do you achieve success with customer involvement? In this masterclass we will work with a line of specific cases and share experiences.

14:30 - 15:00

Coffee break

Coffee, cake & Networking

15:00 - 15:30

Systematic

Designing for the Emergency room

Christina Zakrisson & Inge Lise Korsholm

Systematic

Christina and Inge Lise will share stories about how they create UX design for mobile apps at Systematic. They will present their work on an app developed for the emergency room in one of the largest hospitals in Denmark. 

15:30 - 16:30

Jonas Söderström

UX Designers, take up the challenge!

Jonas Söderström

Senior Information Architect and author, inUse

Emotions are a big issue in enterprise systems. Frustration and even rage is something that's (unfortunately) is so often triggered by dismal systems in the workplace (travel expense systems, time reporting, etc etc). Which is sad, because we should really have systems at work that are as pleasant and nice to use, as many of the systems we can use as consumers, in our private lives. 

16:30 - 16:40

Thank you and Goodbye!